Affinity Rescue


Emergency Medical Stabilisation

Severely life-threatening illnesses and injuries can be stabilised if you are assisted or transported to hospital with an hour of an incident.



Cases of severe trauma leading to internal bleeding require medical intervention



Complications such as shock and PTSD may occur if the person is not managed appropriately



Stabilisation needs to occur as fast as possible as it is important for the transfer of patients who require treatment



Time must be kept to a bare minimum at all costs in any event to ensure survival

Affinity Rescue makes emergency medical evacuation, stabilisation and trauma care available to everyone.

Your Affinity Rescue plan guarantees:

Life Threatening Emergency Medical Response, Stabilisation and Medical Transportation

Immediate dispatch of an appropriate road or air ambulance which is staffed by qualified emergency medical care practitioners.

Casualty Room Stabilisation

To be used to cover the costs of emergency room stabilisation following an accident or sudden onset of illness that could prove fatal if not attended to.

2x Per annum life-threatening casualty room benefit up to R20 000 per event.

Once off life-threatening casualty benefit up to R5 000 as a result of an accident prior to the commencement date.

The Family Benefit

Covers your spouse and children for fatal injuries or other life-threatening trauma events requiring immediate emergency services and/or rapid onset of illness that requires immediate stabilisation in a casualty room.

Medical Hotline and Non-Emergency Medical Information and Advice

Affinity Rescue’s medical personnel will provide medical assistance telephonically. Paramedics and nurses will be available 24 hours a day, 7 days a week.


To facilitate hospital admission following an accident or the sudden onset of an illness that could prove fatal if not stabilised immediately. Limited to 1 event per Single Plan and 2 Events per Family Plan per year.

R60 000 per single member
R85 000 per family

Repatriation of Mortal Remains

When an Insured Person’s death occurs away from their normal place of residence, the deceased will be transported to their place of residence. Within the territorial limits of South Africa.

24-Hour Trauma Counselling Service

Affinity Rescue’s Trauma Support Team will provide support and trauma counselling. Telephonic counselling services are available 24 hours a day, seven days a week.

Emergency Medical Information

Affinity Rescue’s medically trained professionals will provide guidance through a medical crisis. Telephonic guidance is available 24 hours a day, 7 days a week.

As a single member you can get covered for R209 per month.

Have a spouse and children? Get family cover for R328 per month.

Your Affinity Rescue policy gives you

FREE access to our

emergency response partner, iER.

iER connects you to a wide range of emergency and non-emergency response providers 24/7, all from a convenient, FREE, mobile app.

About us

What is Affinity Rescue?

Affordable life-threatening emergency medical evacuation and rescue services

  • Affinity Rescue provides emergency medical rescue services 24 hours a day, 7 days a week.


  • We’ll get emergency assistance to you quickly, provide on-site emergency care, stabilisation and get you to a suitable medical facility in the quickest possible time.
  • It is our responsibility to get emergency services to you as quickly as possible in order to increase your chances of survival in a medical emergency.


  • Our team of nurses and paramedics always provide you with the best possible care.

Affinity Rescue has a national network of highly skilled medical personnel, medical transport services and hospitals including ambulances, medical evacuation helicopters, rapid response and access to casualty rooms.

The Golden Hour – Our Guiding Principle

In the frightening event of emergency trauma care, a few minutes can be the difference between life and death


There is a golden hour between life and death. If you are critically injured, you have less than 60 minutes to survive. You might not die right then; it may be three days or two weeks later — but something has happened in your body that is irreparable.

– Dr R. Adams Cowley

Receiving definitive medical care within this period is vital.

In general, the sooner medical care is administered, the better the outcome for the patient.

Accidents and illness

It is important to know that all emergency medical care needs to be conducted within the shortest possible time, including in the event of a heart attack or stroke.

Right place, right time

To add to the volatile situation of a traumatic event, not all medical facilities can offer the care needed to stabilise or resuscitate a patient often resulting in a time-consuming transfer procedure.

Let us guide you

Rescuing people in emergency situations is what we do. It is our goal to deliver urgent medical care and transport a patient in the quickest possible time to a suitable medical facility.

In cases of severe trauma, complications such as shock and internal bleeding may occur if the patient does not receive the urgent medical care needed. It therefore becomes a priority to transport a patient suffering from severe trauma to medical specialists, most often found at a hospital’s emergency casualty room for immediate emergency medical treatment.

Are you prepared?

If faced with a life-threatening situation or when your loved one needs emergency trauma care and assistance; will you be prepared? Do you know what to do, where to go, who to call?

A single call to 0861 11 77 74 from anywhere in the country connects you to Affinity Rescue’s state of the art contact centre where all calls will connect you to our operators.

If you need us in the event of a medical emergency, they will dispatch emergency response personnel to you.

You can join the Affinity Rescue family for a monthly premium of R209 for a single member or R328 for a family.

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